Privacy Notice

Effective: September 13, 2026

1. Who We Are

This notice explains how Hanzhong Delike New Materials Co., Ltd. (“DELIKEMETAL”, “we”, “us”), a manufacturer of chromium metal products, handles personal data collected through the website chromium-metal.com (“the Website”). We act as the data controller for that data.

2. Data We Collect

We collect only the data you provide, plus standard technical log data:

3. How We Use Your Data

• To respond to your inquiries and provide quotations, COAs and technical information;
• To negotiate and perform sales contracts (deliveries, payment, documentation);
• To keep a record of business communications for follow-up and service quality;
• To protect the Website and our systems against misuse (server logs).

4. Legal Basis

We process your data (a) to take steps at your request before entering into a contract and to perform that contract, and (b) based on our legitimate interest in operating and protecting our business and Website. Where required by law, we will ask for your consent before processing.

5. Storage and Retention

Inquiry data is stored on our hosting provider’s servers (Hostinger, EU-based infrastructure) and forwarded to our sales mailbox. We retain inquiry and correspondence data only as long as needed for the business relationship, after which it is deleted or anonymized. Server logs are rotated automatically.

6. Who We Share Data With

We do not sell, rent or trade your personal data. Data is shared only with:

• Our hosting and email infrastructure providers (as processors, bound to process data only on our instructions);
• Carriers, banks and authorities, where necessary to perform a delivery or comply with law.

7. Google Fonts

The Website loads fonts from Google Fonts (fonts.googleapis.com / fonts.gstatic.com). When your browser fetches these fonts, your IP address is transmitted to Google. We use this to keep a consistent visual design. You can block the connection in your browser without breaking page functionality.

8. Cookies and Tracking

The Website does not use advertising or marketing cookies and does not run third-party analytics trackers. Any strictly functional session data is kept only as needed to deliver pages.

9. Your Rights

Depending on your jurisdiction, you may have the right to access, rectify, delete or restrict processing of your personal data, to data portability, and to object to processing. You may also lodge a complaint with your local supervisory authority. To exercise any right, email us (Section 11) and we will respond within 30 days.

10. Data Security

Data transmission to the Website is encrypted (HTTPS/TLS). Access to stored inquiry data is limited to sales personnel. We take reasonable technical and organizational measures to protect your data against loss, misuse and unauthorized access.

11. Changes and Contact

We may update this notice from time to time; the current version is always published on this page.